Operations support that fits your business

Get guidance, build better systems, or bring in ongoing support.

Burkitt Solutions helps growing businesses clarify responsibilities, improve workflows, and organize the work behind the scenes. Choose coaching when you or your team can implement. Choose a project when you need a defined solution built. Choose ongoing management when you need consistent operational involvement.

Operations Coaching

A clearer plan, with guidance as you put it into practice.

Coaching helps you work through operational challenges and make informed decisions about how your business runs.

We can focus on:

• Identifying operational priorities.

• Clarifying roles and responsibilities.

• Improving delegation and handoffs.

• Planning workflows and procedures.

• Organizing recurring tasks.

• Choosing how to use your existing tools.

• Reviewing progress and resolving obstacles.

Coaching is suited to owners who have time to implement changes or someone on their team who can do the work.

You can participate individually or with the administrator responsible for implementation.

Operations Audits

Understand the gaps before deciding what to change.

An audit reviews agreed areas of your operations to understand how work currently happens and where improvements are needed.

Depending on scope, this may include:

• Administrative responsibilities.

• Client intake, onboarding, and follow-up.

• Team communication and approvals.

• Recurring work and task ownership.

• Existing procedures and training resources.

• File organization and information access.

• Software use and duplicated effort.

• Marketing workflows and reporting.

You receive findings, prioritized recommendations, and an implementation roadmap.

Enquire About an Audit

Systems and Process Implementation

Get a defined operational solution built.

Implementation projects turn an agreed need into a usable system or process.

Projects may include:

• Microsoft Teams or SharePoint operations hubs.

• ClickUp task management and recurring workflows.

• SOP libraries and internal guides.

• Onboarding and training resources.

• Scheduling and approval processes.

• Client enquiry and follow-up workflows.

• File structures and responsibility trackers.

• Operational reporting tools.

Projects include agreed deliverables, supporting documentation, and a handover appropriate to the scope.

Enquire About a Project

Ongoing Operations Management

Consistent support for priorities, processes, and progress.

Ongoing management provides regular operational involvement based on your business needs.

An engagement may include:

• Planning with the business owner.

• Coordinating agreed projects and responsibilities.

• Overseeing implementation.

• Maintaining processes and documentation.

• Supporting team use of systems.

• Tracking progress and outstanding decisions.

• Reviewing reports and recommending improvements.

Fractional COO support is available for engagements requiring broader operational leadership. Responsibilities and decision-making authority are agreed at the outset.

Enquire About Ongoing Support

Marketing Operations

Bring structure to the work that supports your marketing.

Marketing operations can form part of coaching, an implementation project, or ongoing management.

Support may include content planning and approvals, email workflows, referral tracking, delegated execution, and reporting.

The focus is on creating a consistent process with clear responsibilities.

Start with a closer look at your business

The Business Chaos Assessment™ is a $27 self-guided workbook you can complete independently.

Use it as a starting point, then choose whether you’d like personalized support.

Get the Workbook $27

Project and retainer start dates depend on scope and availability. Contact me to discuss your needs.